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Jacob Morgan
As a Donor Relations and Database Specialist at Catholic Charities Eastern Washington, I process and manage thousands of dollars of donations every month, using Salesforce and other tools. I also support and communicate with our donors, conduct prospect research, and provide event assistance.
I am passionate about developing an organization’s ability to grow and do good in the community, which is why I am pursuing a Master of Science in Program Evaluation and Data Analytics at ASU Watts College of Public Service & Community Solutions. I aim to apply my analytical skills and knowledge to measure and improve the effectiveness and efficiency of nonprofit programs and policies.
Education
MS, Candidate in Program Evaluation and Data Analytics
Arizona State University
Tempe, AZ
2025 - 2023
B.S., Planning, Public Policy, and Management (minor Business Administration, Nonprofit Administration)
University of Oregon
Eugene, OR
2020 - 2015
Selected Positions
Donor Relations and Database Specialist
Catholic Charities Eastern Washington
Spokane, WA
Present - 2022
- Process check, cash and credit card donations daily.
- Conduct prospect research with iWave and other research techniques.
- Process weekly donation acknowledgements using mail merge.
Zero Emission Transportation Coordinator (AmeriCorps)
Gonzaga University
Spokane, WA
2022 - 2021
- Managed Gonzaga’s Commute Trip Reduction program by organizing and leading workshops educating Gonzaga employees about sustainable commute alternatives.
- Administered the yearly State of Washington’s Commute Trip Reduction Survey to 1,300 Gonzaga employees.
- Collaborated with community partners on projects that promoted sustainable transportation to Gonzaga employees.
Payment Processing Specialist
Union Bank
Eugene, OR
2021 - 2020
- Reviewed over 70 transaction requests per month from corporate clients.
- Performed callbacks to client representatives to ensure protection against fraud attempts.
- Accurately inputted client-specific transaction requests into Union Bank’s system.
Prospect Research Analyst
University of Oregon Office of Advancement
Eugene, OR
2020 - 2019
- Researched potential donors using online tools such as LexisNexis, iWave, public databases, and news sources.
- Wrote research briefs on major donor prospects for use by development officers
- Updated donor records daily in the University of Oregon’s database system, Ellucian Advance.
Volunteering
Member of Alpha Phi Omega National Service Fraternity
Alpha Phi Omega National Service Fraternity
Eugene, OR
2020 - 2017
- Completed over 250 volunteer service hours.
- Completed workshops to improve teamwork, to discover my leadership, and overall learn more about being a leader.
Conference Coordinator
Alpha Phi Omega National Service Fraternity
Eugene, OR
2020 - 2019
- Organized a conference with 50 attendees with a budget of $1,500.
- Organized sponsorships and donations valued at $400.
- Managed a team of 15 people who assisted in planning events, workshops, and an end-of-conference banquet.
Alumni Relations Coordinator
Alpha Phi Omega National Service Fraternity
Eugene, OR
2020 - 2019
- Created surveys to collect alumni contact information and interest to create an alumni database.
- Developed a mentor/mentee program where I connected alumni with our members to support our members’ professional development.
Vice President of Finance
Alpha Phi Omega National Service Fraternity
Eugene, OR
2019 - 2017
- Managed Alpha Phi Omega’s finances.
- Planned, advised and implemented multiple fundraisers each term, raising approzimately $4,000.